Global Farmacy

Privacy Policy

Last updated: September 14, 2026

1. Introduction

Global Farmacy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name and email address
  • Profile information (bio, location, avatar)
  • Health-related information you voluntarily provide (health conditions, medications, symptoms)
  • Payment and billing information (processed securely via Stripe)
  • Images you upload (meal photos, body scans, iris scans)

Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and geolocation data
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Personalize your experience and wellness recommendations
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or illegal activities
  • Comply with legal obligations

4. Health Information Disclaimer

Important Notice About Health Data

The health information you provide is used solely to personalize your wellness experience and provide recommendations. We are NOT a healthcare provider, and our Service does not constitute medical advice, diagnosis, or treatment.

Your health data is stored securely and is never sold to third parties. You may delete your health information at any time through your account settings.

5. Data Sharing and Disclosure

Strict Confidentiality Commitment

We DO NOT sell, rent, lease, or distribute your personal information, health data, or intake submissions to third parties.

Your data is used exclusively for internal service delivery and is accessible only to authorized admin personnel. We never share your intake forms, health conditions, or identifiable information with external entities without your explicit consent.

We may share limited information only in these specific situations:

  • Essential Service Providers: Payment processors (Stripe) and secure hosting infrastructure — never marketing or analytics vendors
  • Legal Obligations: When required by law, court order, or to protect our legal rights and safety
  • With Your Explicit Consent: For any other purpose only with your clear, written permission

Data Access Control: Only admin-level users can access your health information. No public profiles, no indexable data, no external sharing. Your privacy is our priority.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls and employee training

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us at privacy@globalfarmacy.com or through your account settings.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@globalfarmacy.com

Address: Global Farmacy, LLC